5 ways to make business writing more powerful
Do the letters, memos or reports have the impact you want? Try these pointers.

1. Get to the point quickly
Tell readers what you are saying in the first sentence, or perhaps in the heading. Business writing shouldn’t keep people in suspense. Aim to give your readers the main point in the minimum of reading.

2. Use ‘no fuss’ language
Short words, short sentences and short paragraphs – usually. Don’t write to impress, write to persuade. Use simple words as much as possible – more people understand simple words than complex words. Long sentences, even ones that are grammatically correct, can be difficult to understand because readers have to grasp many ideas before coming to a full stop for breath. One sentence, one thought.

3. Organise in a logical structure
Divide your writing into bite-size chunks – small units of information that your readers can get their heads around. Around 5 to 7 sections works best. In longer documents use sub-sections, again 5 to 7 at each level.

4. Write for readers
Write to meet your readers’ needs, answer the questions they have. Don’t dump everything you know on them. Think about the benefit readers’ will receive from investing time reading your writing.

5. Know your purpose
Business writing always has a purpose, usually to impact the thinking or behaviour of people. Be sure you know what you want your readers to do as a result of reading your document. Without this clearly in mind, how will you ever know what to write?
 
Nounification –
the art of writing dull text

Nothing makes a document duller than turning verbs (action words) into nouns (labels). So ‘inspect’ becomes ‘inspection’, ‘manage’ becomes ‘management’ and ‘use’ becomes ‘utilisation’.

Some people think words like these sound official and the sort of language that should be used in business documents. It’s just plain dull. If you replace action words with labels your writing will lose its vigour and power.

But worse than that it hides meaning. For example, you can write ‘perform an inspection’ without clearly stating what is being inspected. But when you write ‘inspect the …..’ you are forced to say what to inspect, and perhaps what you are looking for.

In general, using verbs forces greater rigour in thinking and greater precision in writing.
 
Choose simple words instead of pompous ones

abandon
fundamental
abolish 
illustrate
accomplish
indicate
accumulate
institute
adequate
liquidate
beneficial
maximise
characteristic
neutralise
commitment
objective
compensation
obligate
component
participate
demonstrate
proportion
discontinue
regulation
encounter
remittance
endeavour
repudiate
enumerate
severance
expedite
subsequent
fabricate
terminate
fluctuate
verify

leave
basic
end, stop
show
complete
show
add up
start
enough
clear
good, helpful
most, increase
typical, feature
stop
promise
goal, aim
pay
must
part
join
show
part, ratio
stop, end
rule
meet
payment
try
deny
list, number
quit, cut off
speed up
following, next
make
end
change
confirm, test, check

'Writing is easy. All you do is stare at a blank sheet of paper until drops of blood form on your head.' Gene Fowler


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