5 ways to make business writing more powerful
Do the letters, memos or reports have the impact you want? Try these pointers.
1. Get to the point quickly
Tell readers what you are saying in the first sentence, or perhaps in the heading. Business writing shouldn’t keep people in suspense. Aim to give your readers the main point in the minimum of
reading.
2. Use ‘no fuss’ language
Short words, short sentences and short paragraphs – usually. Don’t write to impress, write to persuade. Use simple words as much as possible – more people understand simple words than complex words. Long sentences, even ones that are grammatically correct, can be difficult to understand because readers have to grasp many ideas before coming to a full stop for breath. One sentence, one
thought.
3. Organise in a logical structure
Divide your writing into bite-size chunks – small units of information that your readers can get their heads around. Around 5 to 7 sections works best. In longer documents use sub-sections, again 5 to 7 at each
level.
4. Write for readers
Write to meet your readers’ needs, answer the questions they have. Don’t dump everything you know on them. Think about the benefit readers’ will receive from investing time reading your
writing.
5. Know your purpose
Business writing always has a purpose, usually to impact the thinking or behaviour of people. Be sure you know what you want your readers to do as a result of reading your document. Without this clearly in mind, how will you ever know what to write?
Nounification –
the art of writing dull text
Nothing makes a document duller than turning verbs (action words) into nouns (labels). So ‘inspect’ becomes ‘inspection’, ‘manage’ becomes ‘management’ and ‘use’ becomes ‘utilisation’.
Some people think words like these sound official and the sort of language that should be used in business documents. It’s just plain dull. If you replace action words with labels your writing will lose its vigour and power.
But worse than that it hides meaning. For example, you can write ‘perform an inspection’ without clearly stating what is being inspected. But when you write ‘inspect the …..’ you are forced to say what to inspect, and perhaps what you are looking for.
In general, using verbs forces greater rigour in thinking and greater precision in writing.
Choose simple words instead of pompous ones
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'Writing is easy. All you do is stare at a blank sheet of paper until drops of blood form on your head.' Gene Fowler